Every tier keeps the same QR-to-chat workflow. Free is for trials, Starter gets small teams live, Pro is the main multi-Sub Org plan, and Growth is built for higher-volume operators.
$0/mo
Best for trying Ping with one Sub Org and a capped monthly chat volume.
$49/mo
Best for small operators ready to run Ping across the floor, patio, events, or a second service area. Includes 2 Sub Orgs and 25 users, then $25/Sub Org/mo.
$149/mo
Best for growing multi-Sub Org operators that need deeper controls and visibility. Includes 5 Sub Orgs, about $30/Sub Org/mo included, then $21/Sub Org/mo.
$349/mo
Best for high-volume operators that need larger Sub Org capacity and support. Includes 15 Sub Orgs, about $23/Sub Org/mo included, then $19/Sub Org/mo.
Custom
Best for chains, franchises, and operators that need custom rollout support.
The math is simple: if QR chat helps staff catch a few more guest requests, move faster, or avoid missed service moments, the subscription can turn into recovered revenue instead of overhead.
Formula: recovered requests per week x average ticket x 4 weeks. This ignores softer savings like fewer staff interruptions and faster table support.
$49/mo is covered before counting operational savings.
$149/mo is covered before counting operational savings.
$349/mo is covered before counting operational savings.
Subscriptions are attached only to the top-level organization. Sub Orgs inherit the parent tier, branding, and limits.
Growth is $349/month with 15 Sub Orgs included. Additional Growth Sub Orgs are $19/Sub Org/month, saving $2/Sub Org/month compared with Pro add-on Sub Orgs.
Growth is about $23/Sub Org/month included. Pro is about $30/Sub Org/month included. Starter is about $25/Sub Org/month included.
Customers see Powered by Ping branding in the QR landing and chat flow. This gives Ping a viral growth loop while letting a business start with real traffic.
Starter removes the customer chat watermark. Pro and above add full white-label controls, including custom domain support.
Ping checks organization limits before creating a Sub Org and before adding a member. If the org is over the tier limit, the API returns Upgrade required.
